Our people care about the people they support, and with their own diverse backgrounds and passions, add a human touch to create places that deliver and delight.
PEOPLE
Paying attention to people and their development
Over the past 15 years, Jillian Fergeau has seized development opportunities at ISS, transitioning from a cargo handler to the Head of Facility Management for the Grand Est region in France.
One of ISS Australia’s head chefs has been passing on his culinary knowledge to a group of eager school students. Rob Fillmore has been volunteering his free time to hold planned cooking classes for around 10 high school students.
ISS Singapore joins forces with KTPH to care for Covid-19 patients
At the peak of the pandemic in 2020, ISS worked with local hospitals to care for migrant workers infected with Covid-19. Supporting the valiant and extensive efforts at Khoo Teck Puat Hospital (KTPH) was Wayne Fang’s M&E team.
Because of COVID-19, the Australian Government needed more focus on protecting students' health and safety. It meant we needed 1700 extra cleaners. Here's how Sue Pilgrim and Vicki Garrett swiftly onboarded and trained the new employees to meet the customer's needs.
Being part of something more by protecting life and property
Meet Meleah Kielty. She is a security officer at a customer location in Hiawatha, Iowa in the United States. Meleah and her team protect the customers and the site by providing 24-hour security service. Read about her working day and what empowers her.
Mareike Nieden has been part of the ISS team since 2019. As a test engineer, she is responsible for ensuring that we are supplied with mobile data, broadcast and television around the clock.
How Claire’s ISS career has taken her across borders – and into new roles
At ISS, people can develop their careers across professions and borders. Claire Declercq’s journey has taken her from serving as an ISS receptionist in Switzerland to becoming IFS Excellence Director in France.
At a major hospital in Singapore, ISS ensures every surface and ward – including the operating theatres – are spotlessly clean, for the safety of patients and staff. Behind this huge effort is a dedicated 550-person team, led by the passionate and driven Rozita Khamis.
Working his way up from mailroom assistant to Health, Safety, Environment and Quality (HSEQ) Manager over the last decade, Kevin Hosking has used his personal drive to capitalise on ISS career and training opportunities.
Taking on new challenges – from cooking to cleaning
When coronavirus shut down restaurants, Jari Kallioinen, who has worked in kitchens for decades, adapted to the situation and took up cleaning – finding the positive in extraordinary circumstances.
For many businesses in Singapore, our cleaning service teams are hidden heroes – the people who keep their offices ready for business and shops clean for customers. This work is driven by people like Simon David, the epitome of ISS’s dedication, commitment and service.
From ISS management trainee to key account manager
“A great account manager is adaptable and resilient,” says David Dewhurst, an ISS Key Account Manager. “You’re constantly tackling complex, challenging tasks, so it can be very high pressure – but it’s so rewarding.”
Agnes Adamer started working part-time at ISS while studying. Eight years later, she’s Site Manager at one of the largest hospitals in Europe, where she leads a 400-person team and is a key part of the patient journey.
What’s it like to be an ISS Key Account Manager for one of the world’s leading industrial technology company? To find out, we sat down with Tim Chow, Key Account Manager at ISS, who handles the Rolls-Royce account in Singapore.
Meet Adela. She cleans Danske Bank's premises. Since the shutdown, she and her colleagues have been working continuously to comply with the guidelines from the health authorities. Read about her working day and specific initiatives to prevent Covid-19.
From sales in cleaning to country manager, Gina Toh has been part of the ISS Singapore growth story since joining in 2001. She exemplifies the type of career journey our people can have, taking her from roles in operations and commercial to top leadership.
A group of ISS chefs have been leading a quiet revolution, developing healthy, delicious and sustainable food to serve at customer restaurants across the world. One such chef is Henrik Seierø, whose sustainable meals are making employees – and the planet – healthier, one bite at a time.
Embracing the global mindset – and endless opportunities
“Raise your hand when something looks interesting,” says Katrine Husum Jensen, ISS’s Head of People & Culture in the Americas. “Personally, I feel humbled by the opportunity to have an impact on such a massive people company.”
We believe that a diverse workforce is a happy and productive workforce, and our strong commitment to our people – and their commitment to each other – has become characteristic of our culture. This unique story from ISS UK’s Neals Coleman exemplifies what makes our people special.
Vivian, a member of our Danish Building and Property Agency team, never dreamed of doing the important work she does today. Read about how joining ISS set her on the path to achieving her big ambitions.
There are many paths that lead us to our passions. ISS Guckenheimer Catering Sous Chef Xiomara Battle has pursued her passion and turned it into a profession, where doing her daily work feeds inspires her. This is her story.
