请选择区域  
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

设施管理服务

我们如何保证品质

在ISS,我们一贯采用关键绩效指标(KPI)来评估服务的有效性和品质,保证透明度,同时也确保客户最大限度地从我们的合作关系中受益。

这些KPI包括评估员工流动率、员工敬业度、评估客户体验/满意度以及生产力。

此外,这些KPI示例可供您与目前的服务供应商探讨,以确保服务机制的绩效:

 

  •     终端用户满意度
  •     与计划相比所实现的节约
  •     服务请求和咨询台事项的完成时间
  •     创新和持续提升倡议
  •     因受伤和意外事件所损失的时间

 

 

我们在具体客户特点和行业要求的基础上制定了附加的KPI。

 

欲了解我们能为您提供的更多服务,请联系我们的国际客户团队。

联系我们,了解我们的服务