Customer Stories

ISS Partners with BeiGene to Pioneer the Future of Life Sciences Facilities

ISS provides technical services for BeiGene Shanghai R&D Center, delivering tailored, high-standard solutions that protect the R&D environment.

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2025_09_Life-Science-Quality-Compliance_Blog

BeiGene is a global biotechnology company focused on developing innovative and affordable medicines, aiming to improve treatment outcomes and drug accessibility for patients worldwide. BeiGene's broad portfolio includes over 40 clinical drug candidates. By strengthening its in-house R&D capabilities and collaborations, it accelerates the development of a diverse and innovative drug pipeline. With over 8,000 employees globally, the company is committed to comprehensively improving drug accessibility for over 2 billion people worldwide by 2030.

Since March 2021, ISS has been appointed by BeiGene to provide facility management technical services for its Shanghai R&D Center building. ISS offers technical support for electrical and ELV (Extra Low Voltage) systems, as well as laboratory HVAC (Heating, Ventilation, and Air Conditioning) systems, ensuring the reliable and stable operation of cleanrooms and other R&D environments. Recently, the ISS team was highly honored to be appointed by the client once again, expanding the service scope to a newly contracted R&D building and providing engineering services for its purified water station.

Flourishing Real Estate in Biopharmaceuticals

Driven by innovation, China's biopharmaceutical industry has developed over many years, and its growth trajectory is attracting global attention in the pharmaceutical field. In the long run, the continuous accumulation of favorable conditions regarding the policy environment, market demand, and local innovation will drive the Chinese life sciences industry toward a thriving and accelerating development trend.

Shanghai gathers 70% of domestic talent in the life sciences sector, particularly high-end and comprehensive talent. Because of this, BeiGene, which heavily invests in R&D, ultimately set its sights on the Shanghai Waigaoqiao Biopharmaceutical Industrial Park when establishing its second global R&D center. The BeiGene Shanghai Pharmaceutical R&D Center, covering a total area of over 6,000 square meters, features facilities such as biological laboratories, sterile cleanrooms, and animal/plant inspection laboratories, leading Chinese biopharmaceutical innovation at the forefront.

High-Standard Best Practices Safeguarding the R&D Environment

In the life sciences sector, innovative R&D and production efficiency are crucial for maintaining market leadership. ISS serves over 90 clients in the life sciences sector globally, covering 45 countries and regions. Relying on our deep understanding of the industry and combining the specific needs of our clients, ISS is capable of delivering high-standard solutions.

For the BeiGene project, during the initial mobilization phase, ISS formulated a Preventive Maintenance (PM) plan and Standard Operating Procedures (SOPs) based on its operational management framework and integrated with actual site conditions. For over a year, the ISS professional engineering technical team has fully considered the highly stringent requirements of the R&D environment, incorporating global best practices to safeguard the efficient operation of the client's site:

    • Strictly execute maintenance plans, standardized operating procedures, and daily inspections of fire protection systems to ensure the R&D center operates under optimal conditions.
    • Monitor environmental data in real-time, responding rapidly to changes in temperature, humidity, and pressure differentials, ensuring cleanrooms remain uninterrupted under specified environmental conditions.
    • Cost control proposals targeting the HVAC system have been adopted and praised by the client multiple times, earning ISS recognition as one of BeiGene's top service providers.

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ISS has partnered with numerous leading pharmaceutical companies for decades. Our services are designed to meet your specific industry requirements. We help you create a safe, compliant, and reassuring workplace, enabling your facilities to achieve peak performance. This allows you to focus on developing new products and maximizing investments, further assisting you in attracting and retaining top talent.

Learn More About Our Services for the Life Sciences Industry.