By tracking data and insights across multiple touchpoints, we build a deeper understanding of employees, their preferred ways of working, and the spaces they use. These insights inform day-to-day workplace optimisations and support better decisions about the future of your organisation.

An employee’s journey through the workplace is shaped by multiple touchpoints, each influencing behaviour, perception, and decision-making. We continuously analyse these moments across the workplace journey, delivering services and interactions that create the greatest value at the right time.

Our experience managers bring workplace strategies to life through experience design, community building, and best practice. By designing services, initiatives, and events aligned to customer strategy and desired outcomes, we help create more engaging and purposeful workplace experiences.

Transformation of spaces

Informed by insight into employee needs, we support the transformation and optimisation of physical spaces. Our approach takes organisations from data and analysis through to practical change, helping workplaces adapt to new ways of working.

From IoT-enabled smart buildings to intuitive service ordering apps and AI-driven tools, our digital solutions support a better workplace experience every day. By working with a global network of partners and specialists, we continue to evolve how workplaces operate and perform.

Every employee brings a different background, perspective, and experience to work. We support organisations in creating inclusive workplaces that recognise these differences and foster a sense of belonging, helping people feel comfortable, respected, and able to be themselves at work.

WORKPLACE

Workplaces that matter

We design and manage workplaces that put people at the centre while supporting productivity, engagement and sustainability. Our strategic approach to workplace management and design helps organisations improve employee experience and workplace performance.

Purpose-led workplaces designed around people

Work is no longer confined to a single location. As workplaces extend across offices, homes and shared spaces, we help organisations shift from a building-led approach to a people-led workplace strategy. Our approach supports flexibility, engagement and performance, while ensuring workplaces remain effective, well-managed and aligned to business needs.

People-first workplaces

A clear shift towards people-first service models is shaping how organisations attract and retain talent. We design workplace services around the employee lifecycle, helping organisations move beyond traditional views of the workplace to create environments that better support engagement, wellbeing, and performance.

Curating workplace experiences

Offices are increasingly seen as destinations, rather than default places of work. By understanding end-user needs, preference and motivations, we help curate workplaces that support different generations and ways of working, contributing to higher satisfaction and more effective use of space.

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Enabling sustainable change

Employees, investors and clients increasingly expect organisations to set ambitious environmental goals and deliver on them. We support sustainable workplace behaviours through thoughtful design and services that encourage more responsible choices, helping organisations turn sustainability goals into everyday practice.

HOW WE DELIVER

A people-first workplace

Great workplace experiences rely on unity: a shared understanding of what matters to customer and their employees. Whether the priority is engagement, wellbeing or productivity, our integrated ways of working connect people, spaces, services and business processes to deliver a cohesive workplace experience.

ISS CHina

Customer Stories

Customer Stories

ISS Provides IFM Integrated Facility Management Services for Saejong Group

Empowering the efficient operation of advanced Manufacturing enterprises, ISS empowers the new campus of Saejong Group with customized, full-process solutions.

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Customer Stories

ISS Helps World Famous Coffee Brand Innovation Industrial Park Operate Efficiently

Following the 2023 launch of the new coffee innovation park, ISS delivered comprehensive pre-opening services—from handover cleaning to final inspections.

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Industry Manufacturing Page (Hero Banner)

Customer Stories

Seeing "Visible Results" in Facility Management Through a Fortune 500 Case Study

This case study highlights how ISS leverages systematic engineering to power a Fortune 500 manufacturing base. By integrating invisible technical systems, ISS ensures peak asset health and long-term operational sustainability.

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Customer Stories

Optimizing Cleaning Efficiency: Innovative Strategies and Applications from ISS

ISS shares experience in improving cleaning efficiency in Integrated Facility Management (IFM), helping clients reduce costs and increase efficiency.

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GET IN TOUCH

Ready to elevate your workplace experience?

Our workplace specialists partner with you to design and manage environments that support people, productivity, and long-term organisational performance.

Workplaces that matter