About ISS

Working together for a shared future

Working with customers day by day, side by side, we understand every aspect of the user experience. Every ISS person in every customer facility is one of us – trained, equipped, motivated and empowered to handle problems and opportunities as they arise.

A Century of Expertise. Two Decades in China.

Built on over a century of global heritage and 20+ years of deep local roots, we integrate cleaning, security, technical, workplace, support, and food services into one unified portfolio—delivering integrated facility management and workplace experience solutions with international precision and standards.

Core Data

1901
Founded in Denmark
325000 +
Employees globally
40000 +
Customers globally
50000 +
Project sites globally
2005
Entered in China
8000 +
Employees locally
200 +
Customers locally
750 +
Project sites locally
About ISS

Learn more

When we get things right, it enhances lives and makes the world work better. That belief drives who we are and how we work. Explore more about ISS below.  

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Our Values

All ISS people are guided ​by a shared set of values that shape our culture, behaviour and approach to customer service. 

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Our legacy

Connecting people and places since 1901, guided by the values that shaped ISS from the beginning. 

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Our commitment to ESG

We are committed to championing sustainable workplaces and making a positive impact on the planet and the communities we serve.

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Our culture

Experience a culture where everyone belongs, contributes and has the opportunity to grow and makes a meaningful difference.

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Global leadership & management

Meet the global leadership team shaping our direction and reinforcing our values across ISS worldwide.

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ISS Speak Up

Our Speak Up culture enables everyone to raise concerns safely and supports integrity across ISS. 

Our values
The values that define us

All ISS people are driven ​by a shared set of values. These values are fundamental to our identity and customer service model, shaping how we act as managers, colleagues, and partners to our customers. Living by the ISS values is essential to delivering consistent performance across our services. We trust, we respect, we care, we act and we deliver. 

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Unity

We trust each other and believe in creating equality, inclusion and a sense of belonging for all – a culture where everyone can be their authentic selves.  We trust. 

That includes building diverse talent and teams, creating space for collaboration, as well as leaning on and learning from one another. We know that when we act together, we deliver a better experience for our customers and their communities. Only together and united, can we deliver on our purpose. 

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Honesty

Our honesty is non-negotiable. We respect our customers, our colleagues and our company. We respect. 

We have a proud heritage of fairness, equality and inclusion. Every day, we strive to create a culture of open communication and collaboration, where differences and individual contributions are respected and celebrated.

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Responsibility

Indifference is immoral. We care about what we do and for whom we do it. We care. 

The health and well-being of our people and those we serve is our number one priority. We want our people to be happy,  
to feel valued and to thrive. This means putting all our efforts into creating safe and nurturing working environments and enhancing the communities we work within. 

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Entrepreneurship

Action speaks louder than words. All our employees have a ‘license to act’ and are expected to do so. We act. 

At ISS, we lead by example. That means empowering people to act and innovate - whether that be to suggest improvements and better ways of working, or to call out behaviour which undermines our vision and values. Our people know they are empowered to do the right thing.

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Quality

We are professionals with a passion for quality. We deliver on our promise. We deliver. 

Our people are part of one big global family that all share the same purpose – delivering exceptional service experiences.  
We provide a skilled, empowered and motivated workforce who seek to deliver the highest standards 24/7, 365 days a year. 

OUR LEGACY
Our history and our people

ISS as we know it today was formed in 1934, with origins dating back to 1901. What began as a business providing watchmen to local companies has evolved significantly over time, yet the values that shaped ISS from the start have remained constant. Connecting people and places has always been central to our purpose, guiding how we help the world work better. 

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Latest News
FM report china new 3-1
News Center

ISS Launches 2026 Facilities Management Outlook Report

Closing the Workplace Performance Gap: Data-Driven FM Evolution from Cost Center to Performance Engine.
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News Center

Listening to the Voice of Employees, Hearing the Echo of Clients | The Dual Value Tracks of ISS

An internal questionnaire to listen to the truest voices; an external survey to collect the most pertinent suggestions. 
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News Center

With One Heart, Honoring Our Shared Journey | Mercedes-Benz On-site Project Hosts ISS 20th Anniversary Celebration

From Shanghai to Beijing, the partnership between ISS and Mercedes-Benz China continues to deepen.
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