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ISS leads global industry growth, alongside impressive results from ISS China.
ISS Group delivered strong H1 2026 financial results, achieving a total revenue of DKK 44.7 billion with a 7.4% year-on-year growth. Organic growth reached an impressive 8.2% (excluding currency, M&A, and divestment impacts). Furthermore, the global client retention rate remained robust at 95%.
01 Securing Key Contracts to Inject New Momentum
In H1 2026, ISS Group secured three major contracts with new clients across financial services, public education, and public administration, including a 7-year strategic partnership in the public education sector.
Aligned with this global expansion, ISS China delivered strong dual-engine growth. H1 saw the acquisition of 30+ new client contracts and 100+ new sites, alongside significant service scope expansions for existing accounts. In line with the national "15th Five-Year Plan," ISS China focuses heavily on high-end manufacturing and high-tech industries (accounting for nearly 70% of the portfolio), while deepening its presence in finance and biopharmaceuticals. We remain committed to empowering these core sectors through high-standard Integrated Facility Management (IFM) services.
02 Long-Term Trust Secures the Core Business
ISS Group's global client retention rate remained steadfast at 95% over the past 12 months. In H1, the Group successfully renewed 14 key account contracts—six with expanded service scopes—and extended its strategic partnership with Deutsche Telekom to 2035.
ISS China mirrored this success with an exceptional 99% client retention rate and the successful renewal of nearly 70% of its key accounts. Furthermore, our 2025 Customer Experience Survey (CES) yielded a high satisfaction score of 4.6/5.0 from key clients, reflecting strong recognition of ISS's service quality and solidifying our long-term strategic partnerships.
03 Scaling Up and Unlocking New Growth
ISS Group continued expanding its global service network through targeted M&As. The acquisition of Tomagruppen AS (Norway and Denmark), completed in June 2026, welcomes over 4,000 new employees and is projected to add DKK 1.8 billion in annual revenue.
04 Future Outlook
Building on this strong momentum, ISS Group has upgraded its 2026 financial guidance: expecting full-year organic growth above 6%, an operating margin over 5%, and free cash flow exceeding DKK 3.1 billion. Despite macroeconomic uncertainties, ISS will continue to deepen the OneISS strategy, delivering resilient and professional IFM services to empower our clients' core businesses.