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PEOPLE WHO CARE
Work with us and you only get us
Every ISS person in every customer facility is one of us – trained, equipped, motivated and working to high standards. We call the way we work ‘self-delivery’. In practice, that means empowering our nearly 325,000 people to create great experiences for you.
Self-delivery brings efficiency and quality
High standards in outsourced service depend on matching the right talent with the right development and service mindset. By looking after our own people to ensure they love working at ISS – rather than outsourcing to non-ISS teams – we can better manage risk, increase operational efficiency and transparency, and control the service quality in a workplace.
Constant learning and development counts
We believe people never stop learning. And we know that upskilled employees – whether they become more specialised or broaden their skillset – enjoy their work more and stay longer. Which is why we constantly invest in our people’s development. At every level of our organisation, our employees are given the care and attention they need to thrive in our culture – so they can make a big impact at yours.
Upskilling teams means more flexibility
By offering variety in skills-building and career development, our people become more flexible across teams. For example, through upskilling people we can offer more support during peak hours in the workplace restaurant by having a receptionist serve as a host during lunch. Or we can have a cleaner who has been trained in maintenance skills help out with basic workplace repairs. This is why customers often feel that ISS brings a “holistic” or “360-degree” approach to the workplace.
Global knowledge
Through development, our people gain the knowledge and skills they need to bring knowledge back into our global community – and back to our customers. Whatever the issue, chances are we’ve encountered it somewhere in the world and we’ve incorporated the solution into our learning and development programmes as well as our standard operating procedures.
Cleaning Services
As a global cleaning expert, ISS has accumulated extensive experience across various industries. We have established meticulous service standards and processes, and developed specialized service offerings to cater to diverse cleaning scenarios and demands.
Technical Services
ISS offers on-demand technical services including asset management, energy management, and capital projects. Cost savings, enhanced facility reliability, and adhering to net-zero goals are given top priority in our solutions.
Security Services
ISS China has been offering security services since 2012, and employees about 1,500 security guards currently catering to enterprises, banks, schools, hospitals, shopping malls, luxury residences, and other institutions across the country.
Support Services
We provide full administrative support to create efficient, well-organized workplaces and streamline internal operations. Our on-site team ensures smooth daily routines, enhancing overall office efficiency and workplace experience.
Food Services
ISS capitalises on a foundation of rich culinary expertise. From everyday kitchen and food services to pop-up concepts, coffee bars, meeting/event catering, and vending, we develop tailored food experiences focused on wellness, sustainability, and quality.
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Workplace Services
At ISS, we create high-performance workplaces. Via Touchpoints@ISS and curated services, we deliver strategies for healthier, safer, and more productive spaces—ensuring they are both sustainable and enjoyable.
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Empowering people through better workplaces
Let’s create environments where your teams thrive and your business grows.