Intelligent Solutions

Technology-driven, shaping the future of digital FM

Creating competitive advantages and becoming a technology leader in the IFM industry is ISS's technology ambition. We are committed to developing and implementing a comprehensive IFM digital ecosystem to empower our customers to create workplaces where they can work, think and give.
Web_Desktop-AdobeStock_476387530

Digital empowers on-site operational excellence

An end-to-end digital FM ecosystem—spanning data insights, intelligent applications and sustainable operations—for more transparent, efficient and resilient on-site management.
webimage-AdobeStock-598538570

Data Insights

Standardized surveys capture frontline feedback, replacing subjective experience with quantified operational data to optimise services, achieving precise cost control and efficient resource allocation.

 
DE_01_Gebäudereinigung_Reinigungsroboter_ISS_AdobeStock_775949162

Intelligent Applications

Partnerships with leading tech partners deploy intelligent operation solutions. ISS I-MOP, robotics and innovative equipment enbale standardised, smart on-site operations—driving cost efficiency through precision management.

The image showcases a modern office space filled with natural light featuring open workstations with ergonomic chairs and sleek desks Lush green plants are strategically placed throughout the area creating a vibrant and inviting atmosphere In the bac

Sustainability

Full-scenario paperless management system covering routine inspections, preventive maintenance and emergency repairs builds an end-to-end digital operations loop, enabling green, low-carbon operations for clients.
Web_Mobile-AdobeStock_298566001

Workforce Management

Digital attendance and scheduling systems enable smarter labour planning and dynamic workforce management, optimising frontline deployment to boost productivity and service quality.
INTELLIGENT SOLUTIONS

Tech products enable full-scenario facility management operations

We transform global frontline service experience into localized digital tools and introduce four practical digital systems for facility inspection, maintenance, work orders and inventory.
2025_ISS_Focus

Quality Inspection System

Auto-pushes standardized inspection tasks & work instructions, supports exception escalation and closed-loop verification for full inspection traceability.
2025_ISS_Safety helmet

Preventive Maintenance(PPM) System

Annual maintenance plans are auto-scheduled; work orders are generated and assigned precisely to responsible staff, cutting unplanned downtime and extending asset service life.
2025_ISS_Server_Database

Customer Work Order System

End-to-end service closed loop supports 30-second multi-channel quick reporting, full-process SLA timing, intelligent dispatching and online acceptance.
2025_ISS_House

Inventory Management System

Closed-loop management covers Bin setup, Stock-in, Pick materials, Stock take. Full traceability and separation of duties reduce overstock and ensuring timely supply of maintenance materials.

Four digital tools at a glance

How do these four systems empower daily facility management operations? Watch this two-minute video for a quick introduction to the core features and application scenarios of ISS's four self-developed digital FM tools.
ISS China

Customer Stories

Web_Desktop-2025_ISSID_Healthcare_Deployment_01
Customer Stories
2 min read

Empowering Healthcare — A Benchmark Partnership in Medical Support Services

ISS China Wins Bid for Cleaning and Facility Management at Huashan Hospital Baoshan Campus.
Learn more
HK_2020_Cleaning Service_14
Customer Stories
2 min read

ISS Shares Practical Cases of Initial Cleaning

New, renovated, or vacant commercial, residential, and public spaces require professional initial cleaning for a successful launch, directly impacting long-term quality standards.
Learn more
2025_09_Life-Science-Quality-Compliance_Blog
Customer Stories
2 min read

ISS Partners with BeiGene to Pioneer the Future of Life Sciences Facilities

ISS provides technical services for BeiGene Shanghai R&D Center, delivering tailored, high-standard solutions that protect the R&D environment.
Learn more
DSC_8874_retouch
Customer Stories
2 min read

ISS Provides Integrated Facility Management Services to Saejong Group

Empowering the efficient operation of advanced Manufacturing enterprises, ISS empowers the new campus of Saejong Group with customized, full-process solutions.
Learn more
China case 1-2
Customer Stories
2 min read

ISS China delivers zero-Incident crowd management at global tech flagship store

ISS China provides professional security services as part of its Integrated Facilities Management (IFM) offering to a leading global technology brand’s flagship stores.
Learn more
Huili Nantong China
Customer Stories
2 min read

ISS Reaches Partnership with Huili School Nantong

ISS provides integrated facility management services for the largest boarding school under Wellington College China.
Learn more
Industry Manufacturing Page(3)
Customer Stories
4 min read

ISS Helps Top Global Manufacturing Strategic Partner Advance at Full Speed

ISS’s integrated facility management (IFM) solutions enable ABB to focus on its core business, drive performance excellence, enhance service levels and strengthen cost control.
Learn more
webimage-website-case-study_coffee brand
Customer Stories
2 min read

ISS Drives Efficient Operations for Global Coffee Leader’s New Industrial Park

In 2023, a flagship coffee industrial park opened. ISS provided full-process support, managing relocation, post-construction cleaning, and operational readiness.
Learn more
DSC_9457a
Customer Stories
2 min read

ISS Helps a Top Global Manufacturing Partner Achieve Energy Savings

Helping clients focus on core businesses and continuously driving productivity.
Learn more
Web_Wide-AdobeStock_302854234
ISS China

Tailored to your needs, powering digital transformation.

Our technology team drives digital innovation, adapting as your business evolves. Full-process digital empowerment, with intelligent FM solutions tailored to your business scenarios.
Contact Us